Terms of Use
1. General provisions
1.1. This User Agreement (the “Agreement”) governs the use of the online service (the “Service”) provided by the Administration.
1.2. By using the Service — including starting the bot, registering, paying for services or accessing materials — the User confirms that they have read the terms of this Agreement in full and accept them in their entirety.
1.3. If the User does not agree with the terms of the Agreement, the User must stop using the Service.
2. Nature of the services and digital goods
2.1. The Service provides digital goods and intangible services, including but not limited to: informational materials, training programmes, consultations, digital products and service work.
2.2. Materials provided through the Service may include:
- information from public sources;
- original materials of the Administration and/or third parties;
- analytical reviews, selections, recommendations and structured data.
2.3. The User understands and agrees that the value of the Service’s digital goods and services lies in their organisation, analysis, presentation, guidance, support and updates, not in the exclusivity of individual pieces of information.
2.4. The Service does not claim or guarantee that individual elements of its materials are unique, exclusive or unavailable outside the Service.
3. Disclaimer of warranties and liability
3.1. The Service is provided “AS IS”.
3.2. The Administration does not guarantee:
- that the Service will meet the User’s expectations;
- the achievement of any financial, commercial, professional or other results;
- uninterrupted and error-free operation of the Service.
3.3. The Administration is not liable for:
- any direct or indirect losses, including lost profits;
- the consequences of the User’s use of the materials received;
- the actions or inaction of third parties;
- temporary technical failures and access restrictions.
3.4. All decisions to apply the materials, recommendations and services are made by the User independently and at their own risk.
4. Lawful use
4.1. The Service is not intended to encourage, organise or facilitate unlawful activity.
4.2. The User undertakes to use the Service only in accordance with applicable law and the rules of third parties.
4.3. Responsibility for the lawful use of the Service’s materials and services rests entirely with the User.
5. Intellectual property
5.1. All materials published in the Service are protected by intellectual property law.
5.2. The User may not copy, distribute, resell, transfer to third parties or otherwise use the Service’s materials without the permission of the rights holder.
5.3. Infringement of intellectual property rights may result in restricted access to the Service without compensation.
6. Restriction of access
6.1. The Administration may suspend or restrict the User’s access to the Service in the event of:
- a breach of the terms of this Agreement;
- detected abuse;
- requirements of the law or of payment providers.
6.2. Restriction of access does not release the User from obligations that arose earlier.
6.3. The Administration reserves the right to refuse service to Users whose actions may create increased risks for the Service, payment providers or third parties.
7. Payments and refunds
7.1. Services and digital goods are paid for on the terms shown in the Service before payment.
7.2. Because digital goods and services are intangible, payments are not refunded once access has been provided, except in the cases listed below.
7.3. A refund is possible only if:
- the service was not provided due to a technical fault of the Service;
- access to the digital good was in fact not provided.
7.4. To request a refund, the User must contact support within 24 hours of payment.
7.5. The Administration decides on each refund individually.
7.6. The User agrees not to initiate a payment reversal (chargeback) through payment systems without first contacting the Service’s support.
8. Confidentiality
8.1. The Administration may collect the minimum technical data needed to operate the Service.
8.2. The Administration takes reasonable measures to protect data but does not guarantee the absolute security of transmitted information.
9. Changes to the terms
9.1. The Administration may amend this Agreement.
9.2. The current version of the Agreement is published in the Service.
9.3. Continued use of the Service means the User accepts the updated terms.
10. Contact information
10.1. For any questions, the User can contact support through the form in the bot itself.
By using the Service (including starting the bot and/or entering the /start command), the User confirms that they have read this Agreement and accept its terms in full.
This is an English translation of the Russian original.